Understanding our care

Virtual consultations in Ghana: how online specialist care and remote monitoring work

ASV Clinic connects people in Ghana with experienced specialists by secure video or text, and supports longer-term conditions with structured follow-up between appointments. This page explains what each service involves, what it costs, and where its limits are — so you can decide whether it fits your situation.

The kinds of consultation we offer

Text consultation

From GHS 100

Describe your concern in writing and share documents. A specialist reads your history and replies with an assessment and next steps.

Standard video consultation

GHS 450

A scheduled video appointment with a specialist to discuss symptoms, review results and agree a care plan.

Premium video consultation

GHS 600

A longer appointment for complex or multi-condition cases, including coordination with other specialists where needed.

Written medical report

GHS 400

A documented specialist opinion based on your records, useful for second opinions, employers or insurers.

What happens, step by step

  1. 1

    Request an appointment

    Tell us the concern and the kind of consultation you want. Our team confirms a time with a suitable specialist.

  2. 2

    Share your history

    Upload previous results, discharge summaries or photographs of documents so the specialist can prepare.

  3. 3

    Meet the specialist

    Join by secure video or exchange messages. You can ask questions and bring a family member or carer.

  4. 4

    Get a written plan

    You receive a summary of the assessment, agreed next steps, referrals where needed and a follow-up arrangement.

Remote monitoring between appointments

Remote monitoring suits long-term conditions such as high blood pressure, diabetes, heart failure or recovery after a hospital stay. Instead of waiting for the next appointment, your readings and symptoms are reviewed regularly so changes are noticed early.

  • Readings you take at home — such as blood pressure, weight, glucose or symptom notes — are recorded in your file.
  • A clinician reviews the readings on an agreed schedule and contacts you when something needs attention.
  • Scheduled reviews with your specialist keep the care plan up to date as your condition changes.
  • Family carers can be included so someone close to you understands the plan.
  • Monitoring supports the care your treating clinician provides; it does not replace in-person examination or emergency services.
See the monitoring care plans

What virtual care cannot do

  • A virtual consultation cannot include a physical examination, so some concerns need an in-clinic visit or a referral, and the specialist will say so.
  • Laboratory tests and imaging are arranged with partner facilities and carried out in person.
  • Any treatment decision is made by the specialist after reviewing your history; nothing is dispensed or supplied through this website.
  • Outcomes differ from person to person, and no result can be promised in advance.

When not to use an online consultation

Chest pain, severe breathlessness, heavy bleeding, sudden weakness or difficulty speaking, seizures, severe injury, or a collapsed or unresponsive person need emergency care in person — go to the nearest emergency department or call local emergency services straight away. Do not wait for an online appointment.

Still deciding what you need?

Tell us about the concern and our team will suggest the right kind of consultation and specialist. If your question is better handled in person, we will say so.